questions to ask roofing contractors

Questions to Ask Roofing Contractors Over the Phone

Your home is likely among the most significant investments of your life. When it comes to renovating, replacing, or fixing the roof, it is essential to do your homework and find the best possible roofing contractor to protect your investment. But, how does one find the perfect local roofer in an oversaturated market? First, you need to ask for recommendations from the people you trust, and even then, you have to do a lot of online research. Once you narrow down your search, pick three to five local roofing contractors and call them. But, before you do that, be sure to have a list of questions to ask them! What they say and how they say it is crucial when searching for experienced, professional, and reliable contractors. However, if you are still unsure about what you should ask them, do not worry – we got you covered. Here are the top questions to ask roofing contractors over the phone.

Are You Licensed? 

When it comes to choosing the best roofing contractor, experience and professionalism play significant roles. But, so does their reliability! Therefore, one of the first questions to ask roofing contractors over the phone is whether they are licensed. Moreover, when asking about their license, do not forget to ask whether they are bonded and insured, as well. Do not hesitate to ask your potential roofing contractor to send you copies of these important documents.  If they do have them, they will be more than happy to share them with you. Check each piece of paper they send you, and call again if something is not clear. Yes, it seems like a lot of work, but this is the best way choose a good roofer for your roofing project.

roof with skylight

Are You Local? 

The next question you should ask roofing contractors over the phone is whether they are local. Local roofing companies are the only ones who know the city’s laws and regulations, understand your roof’s anatomy and will be close if you ever have a problem with your new roof.

Keep in mind that many out-of-state roofing companies come after disasters and take other companies’ jobs by offering lower prices. Yes, their cost might be lower, but so is their quality in most cases. Moreover, these companies never know which local codes to follow nor which paperwork is required to finish the job.

What Kind of Roof Warranty Do You Offer? 

As mentioned above, your home and your roof will be among the most significant investments you will have in your life. So, make sure to get a warranty to protect your investment! There are two kinds of roofing warranties to ask for – for materials and workmanship. Besides asking about the types of warranties, be sure to ask about their duration. There are ones that last a year, while others last a lifetime.

If you’re planning an interstate move, all you’ll be thinking about will be how to relocate hassle-free and sell your home for the best possible price. You will likely think warranties won’t affect you as you won’t be living there anymore. However, this is the wrong approach! Having a life-long warranty will not only help you sell your home faster, but it will help you increase its value as well. Just think about it – when you move and start looking for a home, wouldn’t you want one that has a warranty on its roof?

How Long Have You Been in Business?

Another thing to consider when looking for roofing companies is how long they have been in business. The companies that are just starting are usually cheaper, but they probably lack experience and knowledge. Moreover, by being cheap, companies start losing money and customers and eventually shut down. This doesn’t mean that more affordable companies are bad, just that they may not be here in a couple of years because of significant monetary loss. This is not something you would want in case there is something wrong with your roof in a couple of years. If the company that handled your roof is not in business anymore, you will need to look for a new one and thus, go through the process of wasting your time and energy. Therefore, always look for local roofing companies that have been in business for a more extended period of time.

Can You Give me an Estimate?

Finally, a question you should ask potential roofing contractors over the phone is whether they can give you an estimate. An experienced and reliable local roofer will always be more than happy to provide you with an estimate. They will explain everything that needs to be done and provide you with the final cost of adding, replacing, or fixing your roof.

On the other hand, if the roofing company you plan on hiring is not willing to give you a free roofing estimateit is better to avoid it. That usually means that they are hiding something. Always go for companies that are transparent with their business and offer their estimates first! Moreover, when having the price estimate in front of you, you will be able to make your decisions and calculations a lot faster.

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Final thoughts

Questions to ask roofing contractors over the phone will greatly vary depending on your budget, needs, and preferences. However, sticking to the questions mentioned in this article will ensure a positive experience. After all, remember that you are paying them and therefore you deserve all the necessary information.


Matthew Schwimmer is a freelance content creator focusing on various topics, ranging from construction through interior design to real estate and relocation advice. He loves sharing his experience gathered through working in the home service and the moving industry. Since an early age, Matthew has been passionate about home improvement, thanks to his father, Paul, a handyman. He loves reading and expanding his knowledge to produce articles that would be helpful and informative to readers. He enjoys an occasional DIY project in his free time, follows sports, and cheers for his home state team, The Patriots.